Resources

The following list contains resources to learn more about cultural competence in the workplace. Please note that most resources are only available in French.

Actualisation IDH Inc. (2019, 4 octobre), Minute de formation, Les compétences interculturelles [Video]. Retrieved at https://www.youtube.com/watch?v=e2UwknUZCbM

AFS Canada (2020, February 5th). Communication interculturelle [Online]. Retrieved at https://www.afscanada.org/communication-interculturelle/

Commission de formation du Nord-Est (2018). Prévision du marché du travail local 2016-2036 [PDF Document]. Retrieved at https://fnetb.com/wp-content/uploads/2020/02/FR-Final-Local-Labour-Market-Forecast-2016-2036.pdf

Consortium national de formation en santé (2019). Les compétences culturelles : un incontournable pour assurer des soins de qualité [Online training]. Retrieved at https://ateliers.cnfs.ca/Ateliers/MesAteliers

Couette, M-H. (2020, 5 février). 10 stratégies pour maîtriser la communication interculturelle [Online]. Retrieved at http://www.magazinecommunicationfutee.ca/10-strategies-maitriser-communication-interculturelle/

Groupe Conseil Continuum (2005). Guide pratique de la gestion de la diversité interculturelle en emploi [PDF Document]. Retrieved at
https://www.emploiquebec.gouv.qc.ca/uploads/tx_fceqpubform/06_emp_guidediversite.pdf

Institut de recherche sur l'intégration professionnelle des immigrants (2017). Guide pour outiller les PME en relations interculturelles et gestion de la diversité [PDF Document]. Retrieved at http://iripi.ca/wp-content/uploads/2018/01/Guide-pour-outiller-les-PME.pdf

NC State University (2020). Cultural Competence Toolkit [Online]. Retrieved at https://diversity.ncsu.edu/cultural-competence-toolkit/

Nova Scotia Barristers’ Society (2020). Hiring Practices for Equity in Employment - Interviewing Guide [PDF Document]. Retrieved at https://nsbs.org/wp-content/uploads/2019/11/HiringIntrvwGuide.pdf

ONFR (2020, March 11th). Immigration francophone | Le choc culturel en 5 anecdotes [Online]. Retrieved at https://www.youtube.com/watch?v=AO5QPjXcahM&

Université de Sherbrooke (2020, February 5th). L’écoute active [Onlina]. Retrieved at https://www.usherbrooke.ca/respect/bonnes-pratiques/mon-impact-sur-les-autres/lecoute-active/

This training was developed in collaboration by the Université de Hearst and the Regional Research and Intervention Centre for Economic and Community Development (CRRIDEC). It was made possible by funding from Canadian Heritage.